We offer technical support exclusively to our Premium Membership holders. If you download our readymade websites without joining our Premium Membership, we cannot provide support. To access our support, Join our Premium Membership before downloading our readymade websites.
Technical Support Includes:
- Limited assistance with technical issues that may arise during the installation of our readymade websites on your hosting server.
Technical Support Does Not Include:
- Customization of headers, footers, or other website elements.
- Creation of pages, blog posts, listing types, categories, or products.
For these tasks, please refer to the relevant theme/plugin documentation.
Who Qualifies for Full Technical Support?
- Only clients who start their projects with us receive comprehensive technical support. This support is not available to those who purchase our readymade websites.
Important Notice:
- If you are unfamiliar with WordPress, please do not purchase our readymade websites. We do not provide extensive support for these products beyond installation assistance. Our readymade websites are intended for individuals with existing WordPress knowledge, such as web designers, developers, and freelancers, who can use them as instant solutions for their client projects.
For Novices:
- If you are a novice interested in starting a business website, we recommend discussing your project with us. Based on your requirements, we can create a custom website for you and provide comprehensive guidance on how to manage and maintain it.
Pricing:
- Readymade Websites: Our readymade websites are affordably priced because they are pre-designed solutions sold to many customers. We do not spend additional time on individual customization for these products.
- Custom Website Projects: Custom projects are priced higher due to the time and effort we invest in designing and customizing your website. Our hourly rate for WordPress website design or customization is $50 USD per hour.
For more information or to discuss your project needs, please contact us. We’re here to help you build a successful online presence.
